Slackto business
Automate internal workflows in Slack
Integrate Botmaker with Slack to streamline internal communication, resolve inquiries, and simplify day-to-day processes. This allows your teams to spend more time on the tasks that truly need their attention.
Streamline internal collaboration directly through Slack.
Automate the tasks that keep your day-to-day operations moving.
Human Resources
Answer questions about benefits, support employee onboarding, and simplify inquiries about vacation, leave, and internal policies.
Internal support
Resolve frequently asked questions, receive requests, and direct employees to the right information or team.
Administrative tasks
Automate room bookings, calendar inquiries, surveys, and other recurring tasks.
From an inquiry to a solution.
The conversation moves forward.
AI Agents receive requests, handle routine issues, and connect each case to the right process or team.
Receive
Centralize questions and requests coming in through Slack.
Understand
Identify intent and recognize the type of assistance each employee needs.
Resolve
Automate frequent responses and tasks using contextual information.
Connect
Route cases to the right team and connect the systems involved.
Everything your business can do with Slack
Simple integration, right in your workspace
Connect Slack with Botmaker to automate internal conversations and provide real-time responses without requiring employees to leave the tool they already use.
- Self-service integration in 5 steps
- Automated conversations within Slack
- Agents available to respond in real time
- Conversation segmentation by topic
Automate workflows and tasks end to end
Reduce manual work with workflows that answer questions, manage requests, and keep internal processes moving.
- Automation of complete workflows, campaigns, and recurring tasks
- Internal support, help desk, and automation of customer service and sales processes
- Automated responses available 24/7
- Fewer repetitive tasks and better use of time
- The platform can extend operations across 20+ text and voice channels
Agents that understand, respond, and guide
Configure agents for different needs, capable of interpreting text or voice inquiries and providing contextualized responses.
- Language and intent understanding
- AI and machine learning capabilities to interpret inquiries
- Interpretation of text or voice inquiries
- Customization based on specific needs and processes
- Consistent, contextualized responses
- Automation of frequently asked questions and internal tasks
Every request, handled by the right team
Organize operations when a request requires follow-up or human intervention, with a centralized view of conversations.
- Multiple agents handling conversations simultaneously
- Topic-based segmentation and routing to the appropriate team
- Filters, tags, and visual alerts on conversation status
- Agents and channels centralized in one place
- The ability to combine automation with human support
- Real-time dashboard for tracking agents, sessions, and conversations
- Configurable reports and team performance analysis
Connect Slack with your business tools
Connect conversations with the systems teams already use to keep requests, tasks, and data moving.
- Trello, Jira, and Asana
- Zoho CRM and Zoho Connect
- Zendesk and Salesforce
- RD Station, SuccessFactors, and Construtor de Vendas
- Connect to enterprise systems through APIs
- Integrations with CRMs and payment, geolocation, delivery, and translation solutions, depending on the use case
- Operational security: traffic monitoring, protection against DDoS attacks, management of allowed or blocked IP addresses, and protection against vulnerabilities such as SQLi and XSS
Support the employee experience
Make information easier to access and automate HR processes, from the first contact to everyday inquiries.
- Recruitment: CV collection, initial contact, and preliminary questions for candidates
- Onboarding and guidance through the first steps
- Information about benefits, internal policies, and company culture
- Vacation inquiries and booking
- Calendar, schedule, and meeting room management
- Employee support and resolution of frequently asked questions
Fewer repetitive tasks. More focus on what matters.
Botmaker helps resolve internal inquiries and streamline processes within Slack, allowing teams to focus their attention on the decisions and tasks that need it most.
Make internal workflows in Slack more efficient.
Connect Slack with Botmaker to simplify internal communication, automate recurring tasks, and free up time for what really matters.
