Botmaker is a plataform to build and manage bots with artificial intelligence. Once you sign-up, start serving clients with chat on your website and the most popular messaging services like WhatsApp, Facebook Messenger and Twitter, among others.
Bots are commonly referred to as software programs that can automate conversations, understand natural language and respond or execute a business processes accordingly. For example, a bot can take orders, respond to frequent questions, provide customer support, share content and more. It’s often the case that bots are implemented as part of a larger sales or customer care team to create a hybrid experience where the bots execute some parts of the conversations and customer agents continue the flow seamlessly.