Integrate your bot with different systems and enhance your conversational commerce strategy.
Payment Systems Integrate payment systems and automate your sales process with bots. Serve your customers in their preferred channel.
GEOLOCATION Send the nearest branch location to your customers, offer home deliveries and more with geolocation..
Delivery Automate product delivery by integrating delivery apps.
CRMs Create call to actions in your bot’s intentions and connect it to your servers in order to send emails, connect your CRM and more
Translate Answer your customers without worrying about the language they or your agents speak.
We also share data with your systems using different methods and authentication levels.
API-based access We provide reading and writing data access through API calls. Each call is validated with an OAuth2 token provided by our platform. The token contains information about the bot and the platform user who validates it. API calls are also maintained in audit logs..
Data studio reports We share partial data with users who have Google Data Studio credentials. Data is validated by Google security through G-Suite.
BI and Data Warehouse access Direct access to your BI platform or data warehouse. We use Google security services, where a G-Suite account is required.
INTEGRATIONS
Take advantage of Zendesk and Botmaker by integrating both platforms to turn your WhatsApp conversations into tickets and access your conversational history in real time.
Integrate Salesforce to the Botmaker platform and manage customers' information from the first contact with your Customer Relationship Management (CRM) software.
Additionally, you can access this data from anywhere, since everything is cloud-hosted.
By integrating Zoho CRM with Botmaker, you will be able to import contacts and combine communication channels such as WhatsApp and email to solve and automate customer service on any channel. This allows you to manage leads, customers, commercial agreements, and accounts in a centralized and more efficient way.